Employee & Organizational Development at Texas A&M

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TAMU > Finance > Employee & Organizational Development > FAQs Directory > FAQs

FAQs

Online Training:

State Mandated

Can the online training be taken outside of normal work hours?

No, the online training must be completed at the employee’s workstation during normal working hours unless prior arrangements have been made with the supervisor or department head.

EEO is not listed as a course. What course is required for the training?

The EEO course is entitled “Creating a Discrimination Free Workplace” and the Ethics course is called “Ethics”.

How do employees find out what UIN they have been assigned?

An administrator or ES Liaison can go to the SSO Menu and click on "HRC Admin". Enter the employee’s last name in the block provided in the “User Records” section. Then, click on “Search for UIN”. If you need assistance, please email EODinfo@tamu.edu or call 845-4153.

How long will it take to complete the state mandated required online training?

It should take anywhere from 30-90 minutes for each training program depending on your reading speed and knowledge of the subject. Because it is a self-paced training, the length of time it takes individuals to complete it will vary. For your convenience, you may take the course in more than one sitting. You may stop during the course and resume at a later time. If you have questions you may telephone, fax, or email our office.
Phone: 979-845-4153
Fax: 979-845-4188
Email: edd@tamu.edu

I am a new employee. What password do I use when I first logon to Single Sign On (SSO)?

As a new employee, your department ES Liaison will provide you with your Universal Identification Number (UIN). Your ES Liaison may either choose to:

give you a one-time (temporary) password to use on your initial logon to the SSO system, or
ask that you create your SSO account which includes setting up your password. The SSO Wizard option "New Employee – set up your password" will guide you step by step in setting up your SSO account including your password.

I have employees on my Training Needs List that are no longer employed at Texas A&M University. How do I get them off my list?

A Personnel Action Request is required to terminate the listed employment of an employee from the University. Please send a request to Payroll, Tax and Employee Resources at payroll@tamu.edu to update the employee’s records if the employee is still listed after a form was submitted. Please include the employee’s name and UIN with your request.

Is my Single Sign On (SSO) login as an Administrator the same as my personal SSO login?

Yes. The Administrator login is the same. Once you log in you should see a choice for HRC Admin.

Is the Administrator Single Sign On (SSO) website the same as the HRConnect website?

Yes. However, as an HRConnect Administrator you should have more options to choose from.

We have an employee who will be employed less than 30 days. Does that employee have to complete the all the required and state-mandated training?

Yes. All employees must receive training within the first 30 days of employment and supplemental training as required. Each agency must inform employees of the requirement and options for completing the training.

What happens if an employee doesn’t take the required and state-mandated training?

This is a management issue to be addressed by each department. Failure to comply with state-mandated training may lead to disciplinary action.

What is a User Identification Number (UIN)?

The TAMU System has assigned each employee a unique personal identification number. Different publications may call the number an Employee Identification Number (EIN), a Universal Identification Number (UIN), or User ID, but all titles refer to the same unique personal identification number. Your UIN is also printed on the front of your Texas A&M identification card.

To help protect your privacy, the Social Security number is no longer required on many documents within Texas A&M University.

What should employees do after completing the required and state-mandated training?

Employees do not need to do anything. A record is electronically created when an employee successfully scores a 100 on the test at the end of the “Creating a Discrimination Free Workplace” and “Ethics” training. The electronic record is stored with the employee’s personnel file in BPP.

When I try to login in the Single Sign On (SSO) system, I get an Account Locked page. What should I do?

Your account is locked for password violations. Contact your department ES Liaison for assistance.

Where is the Single Sign On (SSO) website?

The URL is https://sso.tamu.edu

Who do I contact if I forget my Administrator’s SSO login and/or password?

You can contact the Employee and Organizational Development at 845-4153 or email edd@tamu.edu

Who needs to take the required and state-mandated training?

All state employees must take the required and state-mandated training. A recent re-interpretation of the Code by the Civil Rights Division of the Texas Workforce Commission requires all employees, student employees, part-time employees, and seasonal or temporary workers to complete this training. The training courses are available online to make this process easier for you to complete. If you have questions, please call 845-4153 or email edd@tamu.edu.

Who requires that employees take the state-mandated training and other required training?

The training is required to comply with federal government, State of Texas, The Texas A&M University System, and Texas A&M University laws, policies, regulations, rules, and procedures. The Texas A&M University System requires the training must be completed within the first 30 days of employment and retaken as required.

Texas Labor Code §21.010 - Employment Discrimination Training for State Employees
TAMU System Policy 33.02 - Equal Employment Opportunity
TAMU System Policy 33.05 - Employee Training (required employee training)
Texas Government Code §571.071 - Ethics Training for State Employees
TAMU System Policy 07.01 - Ethics Training for TAMU System Employees
Texas Executive Order RP36 – Reporting Fraud, Waste and Abuse

Will I be paid for the time I spend to complete the required and state-mandated training?

Yes. You will be compensated for your time. Please be certain to report this to your supervisor and record it on your timesheet. Remember the online training must be completed at your workstation during normal working hours unless prior arrangements have been made with your supervisor or Department Head.

Single Sign On: Employee

After the initial SSO logon process, may employees choose to use their Social Security number instead of their UIN?

No. The standard SSO logon process requires the UIN and the unique password that has been established in order to protect an employee's identity.

After this initial SSO logon process, can I choose to use my Social Security number instead of my UIN?

No, to protect your identity, the standard SSO logon process requires your UIN and the unique password that you have established.

An employee is locked out of SSO. How does the employeee get the password reset?

The employee will contact you, as their department administrator to unlock the account and reset the password.

For current and former employees who have used the LeaveTraq or HRConnect programs, what password will be used to logon to the Single Sign On (SSO) system?

Current and former employees’ password will be their LeaveTraq password if they have previously logged into LeaveTraq. Their password will be their HRConnect password if they have never used LeaveTraq.

How can employees within my unit obtain an email account?

Each administrative unit has a process to secure Texas A&M University email accounts. Employees are being advised to contact the ES Liaison to request an email account. Employees can also use a commercial account such as Yahoo, Hotmail or other provider. However, the email address designated for the SSO system will become the email address that is used for HRConnect, LeaveTraq, and the Budget/Payroll/Personnel (B/P/P) system.

How do I find out what UIN I have been assigned?

Each TAMU department or unit has an ES Liaison responsible for administrating the SSO system. Your department ES Liaison will assist you in finding your assigned UIN.

How do I get an email account?

Each administrative unit has a process in place to secure Texas A&M University email accounts. You should contact your department ES Liaison to request an email account. You can also use a commercial account such as Yahoo, Hotmail or other provider. However, the email address designated in the SSO system will also become the email address used for HRConnect, the Budget/Payroll/Personnel (B/P/P) System, and for LeaveTraq (if applicable).

How do I verify or change my email address?

To verify or change your email address, you will:

Log into the SSO system at https://sso.tamus.edu
Click the Profile button at the top upper left-hand side of the screen.
Review the Email box and change the email address, if necessary.
If changes were made, make the same changes in the Verify Email box.
Click the Save button. The phrase “You have successfully made changes to your account” will appear

How do I verify or change my own email address?

To verify or change your email address, you will:

From the SSO system, click the Profile button.
Review the Email box and change the email address, if necessary.
Click Save.

How do I, as the ES Liaison, verify or change an employee’s email address within the ADLOC that I have department administrator access?

o verify or change an employee’s email address, you will:

From the SSO system, click the Dept Admin button.
Select the appropriate ADLOC.
Click the Employee List and search for the employee by name.
Select the employee by clicking on the arrow to the left of their name.
The Employee Status page will appear, complete the Modify Email information.
Click Save.

I am a department administrator in the LeaveTraq program. Does that automatically make me a Single Sign On (SSO) department administrator?

Yes. Department administrators in the LeaveTraq program were automatically “copied over” and given the role of department administrator in the SSO system. In the future, departments will have to specify whether new department administrators will fulfill both roles or just fulfill one of the roles.

I am a new employee. What password do I use when I first logon to SSO?

As a new employee, your department ES Liaison will provide you with your Universal Identification Number (UIN). Your ES Liaison may either choose to:

give you a one-time (temporary) password to use on your initial logon to the SSO system, or
ask that you create your SSO account which includes setting up your password. The SSO Wizard option “New Employee – set up your password” will guide you step by step in setting up your SSO account including your password .

I am locked out of SSO. How do I get my password reset?

Contact your department ES Liaison to "reset" your password and "unlock" your SSO account. Your ES Liaison may either have the SSO system send you an email message indicating a one-time (temporary) password for use in logging on to SSO, or give you your one-time (temporary) password. You can then enter the SSO system using your one-time (temporary) password and follow the SSO Wizard directions for creating your own unique password.

To avoid getting locked out in the future, you may click on the “I Forgot My Password” button towards the bottom of the SSO logon site to be provided information on your password.

I have been designated as the ES Liaison responsible for administering the SSO system for my department/unit. Where can I get help with questions?

There are several ways you can get help with questions:

The SSO Administrator Tutorial for Texas A&M University has been developed specifically for SSO department administrators. This tutorial should answer many of your questions concerning SSO.
You can review the Frequently Asked Questions (FAQs) at this website for answers to many questions.
You can click on the Help button at the SSO logon screen at https://sso.tamus.edu and review the Help for Single Sign On Administrators information available online
The SSO system logon page also has an online helper called the “SSO Wizard”. The Wizard can assist you with the logon process.
If you are with Texas A&M University and need assistance with SSO applications, click here for contact information. If you are a department administrator for another System part, please contact your Human Resources Office for assistance.

If I have used the LeaveTraq or HRConnect programs, what password will I use when I logon to the Single Sign On (SSO) system?

Your password will be your LeaveTraq password if you have logged into LeaveTraq. Your password will be your HRConnect password if you have never used LeaveTraq.

If my position is not eligible for insurance or leave benefits, will I be able to see the LeaveTraq program?

No. The SSO system will only allow employees to view the programs that are appropriate for their positions. You will not have LeaveTraq as an option on the SSO application screen if you are in a position that is not eligible for insurance or leave benefits. You will, however, be able to click on HRConnect and view your payroll and personnel information.

Is it possible to be a LeaveTraq department administrator or SSO department administrator without fulfilling the other role?

Yes. It is a management decision whether the SSO department administrator is also the same employee who performs the role of LeaveTraq department administrator (e.g., is responsible for reviewing leave requests to ensure policy compliance, may occasionally view confidential medical information). If it is determined this function should not be performed by the same Texas A&M University employee, email the Texas A&M University Central Administrators for assistance in removing a role. If you are a department administrator for another System part, please contact your Human Resources Office for assistance.

Must employees have an email address to use Single Sign On (SSO)?

No. The SSO system does not require employees to have an email address. There are, however, two areas within the SSO system in which an email address is required for employees to use those features:

If you ask a new employee to use the SSO Wizard option of “New Employee – Set up your password”, the employee must have an email address to complete this process.
Employees must also have an email address to use the LeaveTraq program.

Must I have an email address to use Single Sign On (SSO)?

No, the SSO system does not require employees to have an email address. There are, however, two areas within the SSO system in which an email address is required for employees to use those features:

If the departmental ES Liaison asks you to use the SSO Wizard option of “New Employee – set up your password”, you must have an email address to complete this process.

What are the benefits of using the SSO system?

With the SSO system, you will have faster access to your information while enjoying more Internet security. Once you logon the SSO system, you can switch from HRConnect to LeaveTraq (if applicable) without providing another password each time or having to log off and on again. The SSO system protects your identity by using your Universal Identification Number (UIN) during the standard logon process rather than using your Social Security number.

What are the benefits of using the SSO system?

With the new SSO system, employees will have faster access to their information while enjoying more Internet security. Once logged into the SSO system, employees can switch from HRConnect to LeaveTraq (if applicable) without having to provide another password each time or having to log off and on again. The SSO system also helps protect users’ identity since the Universal Identification Number (UIN) is required during the standard logon process rather than the Social Security Number.

What are the responsibilities of Single Sign On (SSO) ES Liaisons (referred to in the SSO system as department administrators “Dept Admin”)?

The responsibilities of SSO department administrators include:

Setting up new employees with a one-time temporary password they may use on their initial logon to the SSO system
Providing new employees with their UIN and ADLOC so they may work with the SSO “Wizard” to create their own account and unique password
Unlocking current and former employees’ accounts and resetting their passwords

What is a Universal Identification Number (UIN)?

The TAMU System has assigned each employee a unique personal number. Different publications may call the number a Universal Identification Number (UIN) or an Employee Identification Number (EID), but both titles refer to the same unique personal identification number. The Single Sign On (SSO) system will require you to enter your UIN during the logon process.

What is a Universal Identification Number (UIN)?

What is the process in SSO for generating a one-time (temporary) password for a new employee?

To generate a one-time (temporary) password for a new employee, you will:

Log into the SSO system at https://sso.tamus.edu
Click the Dept Admin button and select the ADLOC
Click the Employee List and search for the employee
Select the appropriate employee by clicking the box to the left of the employee’s name
The Employee Status page will appear
Follow the Reset/Generate Password instructions

What is the process in SSO for unlocking an account and resetting a password?

To unlock an account and reset a password, you will:

Log into the SSO system at https://sso.tamus.edu
Click the Dept Admin button and select the ADLOC
Click the Employee List and search for the employee (select non-active records, if necessary)
Select the appropriate employee by clicking the box to the left of the employee’s name
The Employee Status page will appear
Follow the Reset/Generate Password instructions

What is the Single Sign On (SSO) system?

The SSO system is The Texas A&M University System’s one logon site for accessing both the HRConnect and LeaveTraq online programs. Other online applications will be added to SSO as they become available.

What password will new employees use when they first logon to SSO?

You, as the department administrator, will assist new employees with their first logon to SSO using one of the following methods. You may choose to:

Generate a one-time (temporary) password for new employees to use on their initial logon to the SSO system, or
Provide new employees with their UIN and ADLOC and ask that they work with the SSO “Wizard” to establish their account and create their own unique password

What tasks previously performed in LeaveTraq are now performed in the SSO system?

The department administrator will reset employees’ passwords and unlock accounts in the SSO system.

Where can I get help with questions about Single Sign On (SSO)?

There are several ways you can get help with questions about SSO:

Each TAMU department or unit has an ES Liaison responsible for administrating the SSO system. Your departmental ES Liaison can provide assistance with the SSO system.
You can review FAQ's at this site for answers to many questions.
The SSO system logon page at https://sso.tamus.edu has an online helper called the “SSO Wizard”. The Wizard can assist you with the logon process.
You can also click on the Help button at the SSO logon screen.
Once you complete the logon process, you can review online information or email your departmental administrator by clicking the “Help” button located in the upper left-hand corner of the screen.

Why do I need an email address for LeaveTraq?

LeaveTraq automatically notifies you by email when your leave requests have been approved or denied.

Why were LeaveTraq department administrators “copied over” and given department administrator access in the SSO system?

This was done for your convenience, as some of the tasks previously performed in LeaveTraq are now performed in the SSO system.

Will employees ever use their Social Security number during the logon process?

Yes. If new employees work with the SSO Wizard to set up their passwords, they will be asked to enter specific unique identifying information to help the SSO system be sure of their identity. You will need to provide new employees with their UIN and ADLOC, and they will be asked to provide their date of birth and Social Security number. After they have established their own unique password, they will not be asked to provide their Social Security number.

Will employees who are not eligible for insurance or leave benefits be able to see the LeaveTraq program?

No, the SSO system will only allow employees to view the programs that are appropriate for their position. Employees will not have LeaveTraq as an option on the SSO application screen if they are in a position that is not eligible for leave benefits. They will, however, be able to click on HRConnect to view payroll and personnel information.

Will I use my Social Security number during the logon process?

Yes, if you are a new employee and your department ES Liaison requests you use the SSO Wizard to set up your password, you will need to supply your Social Security number during the verification process of setting up your account. After you have established your own unique password, you will not be asked to provide your Social Security number.

Single Sign On: Administrators

After the initial SSO logon process, may employees choose to use their Social Security number instead of their UIN?

No. The standard SSO logon process requires the UIN and the unique password that has been established in order to protect an employee's identity.

An employee is locked out of SSO. How does the employeee get the password reset?

The employee will contact you, as their department administrator to unlock the account and reset the password.

For current and former employees who have used the LeaveTraq or HRConnect programs, what password will be used to logon to the Single Sign On (SSO) system?

How can employees within my unit obtain an email account?

How do I verify or change my own email address?

To verify or change your email address, you will:

From the SSO system, click the Profile button.
Review the Email box and change the email address, if necessary.
Click Save.

How do I, as the ES Liaison, verify or change an employee’s email address within the ADLOC that I have department administrator access?

To verify or change an employee’s email address, you will:

From the SSO system, click the Dept Admin button.
Select the appropriate ADLOC.
Click the Employee List and search for the employee by name.
Select the employee by clicking on the arrow to the left of their name.
The Employee Status page will appear, complete the Modify Email information.
Click Save.

I am a department administrator in the LeaveTraq program. Does that automatically make me a Single Sign On (SSO) department administrator?

I have been designated as the ES Liaison responsible for administering the SSO system for my department/unit. Where can I get help with questions?

There are several ways you can get help with questions:

The SSO Administrator Tutorial for Texas A&M University has been developed specifically for SSO department administrators. This tutorial should answer many of your questions concerning SSO.
You can review the Frequently Asked Questions (FAQs) at this website for answers to many questions.
You can click on the Help button at the SSO logon screen at https://sso.tamus.edu and review the Help for Single Sign On Administrators information available online
The SSO system logon page also has an online helper called the “SSO Wizard”. The Wizard can assist you with the logon process.
If you are with Texas A&M University and need assistance with SSO applications, click here for contact information. If you are a department administrator for another System part, please contact your Human Resources Office for assistance.

Is it possible to be a LeaveTraq department administrator or SSO department administrator without fulfilling the other role?

Must employees have an email address to use Single Sign On (SSO)?

No. The SSO system does not require employees to have an email address. There are, however, two areas within the SSO system in which an email address is required for employees to use those features:

If you ask a new employee to use the SSO Wizard option of “New Employee – Set up your password”, the employee must have an email address to complete this process.
Employees must also have an email address to use the LeaveTraq program.

What are the benefits of using the SSO system?

What are the responsibilities of Single Sign On (SSO) ES Liaisons (referred to in the SSO system as department administrators “Dept Admin”)?

The responsibilities of SSO department administrators include:

Setting up new employees with a one-time temporary password they may use on their initial logon to the SSO system
Providing new employees with their UIN and ADLOC so they may work with the SSO “Wizard” to create their own account and unique password
Unlocking current and former employees’ accounts and resetting their passwords

What is a Universal Identification Number (UIN)?

What is the process in SSO for generating a one-time (temporary) password for a new employee?

To generate a one-time (temporary) password for a new employee, you will:

Log into the SSO system at https://sso.tamus.edu
Click the Dept Admin button and select the ADLOC
Click the Employee List and search for the employee
Select the appropriate employee by clicking the box to the left of the employee’s name
The Employee Status page will appear
Follow the Reset/Generate Password instructions

What is the process in SSO for unlocking an account and resetting a password?

To unlock an account and reset a password, you will:

Log into the SSO system at https://sso.tamus.edu
Click the Dept Admin button and select the ADLOC
Click the Employee List and search for the employee (select non-active records, if necessary)
Select the appropriate employee by clicking the box to the left of the employee’s name
The Employee Status page will appear
Follow the Reset/Generate Password instructions

What is the Single Sign On (SSO) system?

What password will new employees use when they first logon to SSO?

You, as the department administrator, will assist new employees with their first logon to SSO using one of the following methods. You may choose to:

Generate a one-time (temporary) password for new employees to use on their initial logon to the SSO system, or
Provide new employees with their UIN and ADLOC and ask that they work with the SSO “Wizard” to establish their account and create their own unique password

What tasks previously performed in LeaveTraq are now performed in the SSO system?

The department administrator will reset employees’ passwords and unlock accounts in the SSO system.

Why were LeaveTraq department administrators “copied over” and given department administrator access in the SSO system?

This was done for your convenience, as some of the tasks previously performed in LeaveTraq are now performed in the SSO system.

Will employees ever use their Social Security number during the logon process?

Will employees who are not eligible for insurance or leave benefits be able to see the LeaveTraq program?

Certificate Program:

General

Are there any fees if employees only want to take a single workshop, without signing up for a Certificate Program?

Most of the workshops are free and you can attend workshops without enrolling in one of the certificate programs. However, some workshops use an assessment instrument or other instructional materials which may require payment of a small fee to cover the cost of these materials.

How do I begin a certificate program?

In order to begin one of the certificate programs, you need to review the online orientation (which is available 24 hours a day, 7 days a week on the Employee and Organizational Development website) http://eodinfo.tamu.edu/ . Pick the program you are interested in, fill out the registration information, and submit your form to the Employee and Organizational Development. If you have questions you may telephone, fax, or email our office.
Phone: 979-845-4153
Fax: 979-845-4188
Email: edd@tamu.edu

How do I register for the Capstone for one of the certificate programs?

To register for the Capstone workshop for one of the certificate programs, you will need to be registered for the program, have completed all of the required workshops within the year deadline, and fax, mail,or email the Verification form (found on each program's website). After we review your form, we will notify you of your registration for the next available Capstone. The fax number for the Employee and Organizational Development is 979-845-4188 and the mail stop is 1255.
If you have questions you may telephone, fax, or email our office.
Phone: 979-845-4153
Fax: 979-845-4188
Email: edd@tamu.edu

I am interested in taking the Emerging Supervisors Program (ESP), but I no longer see the ESP Orientation course offered. What happened to the program?

We expanded our services by offering several new programs that are tailored to better fit individual needs. For example, the Professional Leadership Program (PLP) is geared towards current supervisors and managers, while the Principles of Supervision and Management (PSM) program contains workshops regarding policies and procedures. These programs offer more depth and material than the more general Emerging Supervisors Program :(ESP). The ESP has been replaced with a richer series of courses to meet the University needs. Please see the Personal Development Program (PDP), the Principles of Supervision & Management (PSM) program, the Professional Leadership Program (PLP) and the Interpersonal Dimensions of Management (PDM) program at our website: http://EODinfo.tamu.edu/ If you have questions, please call 845-4153 or email at edd@tamu.edu

Is there a charge or fee for taking part in a certificate program?

Yes. The fee covers the cost of materials, assessments and/or a textbook, and the certificate plaque.

Must I enroll in a certificate program to take workshops?

Most of the workshops offered by the Employee and Organizational Development can be taken by any university employee. Some workshops are restricted to people enrolled in a specific certificate program. (e.g., Capstone courses for each certificate program).

What is the target audience for the Professional Leadership Program (PLP)?

The program is designed for all employees to develop better self-leadership skills and enhance their professional effectiveness and for those employees who are in supervisory, managerial, and executive level positions.

Will workshops that I have previously taken be counted towards a certificate program if they are required workshops for a specific program?

Each certificate program has a coordinator who will work with you to determine how best to meet your professional development needs. Many of the courses may have the same title as previous workshops, but the content has been changed to better reflect the audience for each certificate program. The program coordinator will help determine the appropriateness of taking a workshop again. The biggest consideration will naturally be the date that you took the original workshop. Classes taken several years ago will not contain the content of the workshops today. This review process will be considered on a case-to-case basis. You can find contact information for each of the program coordinators in the individual program orientation courses. You many also call 845-4153 or email edd@tamu.edu with questions.

Personal Development

Are there any fees for taking a single course in the certificate programs offered through the Employee and Organizational Development?

If you are enrolled in one of the certificate programs, there is no additional charge for the individual workshop in that program. You can still attend individual courses without enrolling in one of the certificate programs. However, some workshops use an assessment instrument or other instructional materials, which may require payment of a small fee to cover the cost of these materials.

I previously took workshops that are now included in a certificate program. Will my courses count towards the completion of a new program?

Each certificate program has a coordinator who will work with you to determine how best to meet your professional development needs. Many of the courses may have the same title as previous workshops, but the content has changed to better reflect the audience for each certificate program. The program coordinator will help determine the appropriateness of taking a workshop again. The biggest consideration will naturally be the date that you took the original workshop. Classes taken several years ago will not contain the content of the workshops today. This review process will be considered on a case-by-case basis. If you have questions, please call 845-4153 or email edd@tamu.edu , or you can contact the coordinator for that certificate program.

What is the target audience for the Professional Leadership Program (PLP)?

Why is there a charge for the certificate programs?

The charge associated with the new certificate programs covers the cost of the text, and the assessment instrument or book used in each program, as well as the program plaque and certificate awarded upon program completion.

Professional Leadership

Can employees sign up for more than one certificate program at a time?

Since there is a time limit for finishing a program, we suggest that you choose the program that is most suited to your individual development goals and position. You can enroll in that program first, and then enroll in subsequent programs as appropriate.

How do I pay for the classes or workshops or certificate programs? Does it come out of my paycheck?

The cost of the course is payable only through a departmental account number to the Employee and Organizational Development. The Online Orientation includes all the necessary forms for enrollment and payment of the required fee. If you have questions, please call 845-4153.

How does the Professional Leadership Program (PLP) compare to the other Employee Development certificate programs?

The PLP has been developed specifically for individuals who are currently in supervisory, managerial, and executive positions. The workshops in the PLP deal with leadership issues that confront individuals who are responsible for directing the work and professional development of others. The Principles of Supervision and Management program focuses primarily on university, system, state, and federal rules, regulations, policies, procedures, and laws that impact the responsibilities of managers and supervisors and is targeted toward these individuals. However, it may also be relevant for individuals who are not in supervisory positions but need to know about the issues addressed in this program. The Personal Development Program (PDP) is specifically designed to help individuals improve the skills they need to achieve excellence in their professional life. Any employee is welcome to enroll in this program. Topics discussed are viewed from the perspective of the individual and, as such, would not be an appropriate forum for the development of supervisory skills.

How will the Professional Leadership Program (PLP) prepare me to do my job better at Texas A&M University?

The PLP will assist you in developing the knowledge, skills, and abilities that are necessary to be an effective leader. It will enable you to assess your environment and to set goals for yourself and your work group that benefit you, your group, your customers, and the university. You will be exposed to both theory and practice that you will be able to apply to your work setting. You will have an opportunity to learn more about leadership, work situations, and the individuals you direct. You will be able to evaluate your situation, your skills, abilities, and your leadership style, as well as the abilities of those in your group. You will interact with other university leaders in this program. You will build your professional network and learn from each other. Workshops will be delivered with an emphasis on applying what you learn to your work situation so when you are finished with each class you will have several new tools to add to your repertoire.

Is there a charge or fee for taking part in a certificate program?

Yes. The fee covers the cost of materials, assessments and/or a textbook, and the certificate plaque.

What is the benefit of enrolling in the Professional Leadership Program (PLP) program?

Research shows that engaging in leadership development programs, particularly while one is serving in a leadership position, improves leadership skills. Additionally there is support in the research literature that training programs can provide to the organization a positive return on investment. The PLP can help to refine the skills of supervisors, as well as improve their ability to assist employees in their own professional development.

When will the classes be offered for the certificate programs?

Each course required for the certification programs will be offered at least three times per year.

Who should I contact if I have questions about the certificate programs offered through the Employee and Organizational Development?

If you have questions about any of the certificate programs offered through the Employee and Organizational Development, please call 845-4153 or email edd@tamu.edu

Principles of Supervision and Management

What is the target audience for the Principles of Supervision and Management (PSM) program?

The PSM program was designed for supervisors and managers. However, the content would be of interest to all employees.

Interpersonal Dimensions of Management

How long will each one of the certificate programs take to finish?

You will have one year from the time you complete the Online Orientation to finish the certificate program. Each course required for the completion of the program will be offered at least 3 times per year.

How will the Interpersonal Dimensions of Management (IDM) program prepare me to do my job better at Texas A&M University?

The Interpersonal Dimensions of Management (IDM) program will assist you in developing the knowledge, skills, and abilities that are necessary to be an effective leader. You will be exposed to both theory and practice that you will be able to apply to your work setting. In particular, the program focuses on advanced interpersonal skills that managers need to effectively intervene in workplace conflicts, difficult interpersonal situations and employee crises.

I understand that most of the workshops offered by Employee Development and the Employee Assistance Program are free of charge. Why do some of the workshops charge a fee?

Some of the workshops use a book or an assessment instrument, and there will be a charge to cover that cost. If you enroll in one of the certificate programs there is a charge that pays for the book or assessment tool, the plaque and certificate.

What is the benefit of enrolling in the Interpersonal Dimensions of Management(IDM) program?

This certificate program provides TAMU managers and supervisors advanced training in "people skills” so they are better able to lead employees through difficult times and diffuse problem behaviors while maintaining productivity of the work group and individual employees.

What is the target audience for the Interpersonal Dimensions of Management (IDM)?

While the workshops are open to all employees of TAMU, the IDM certificate program is designed for employees who are in supervisory and managerial positions. Specifically, you must have completed a leadership program or have 5 years’ supervisory experience to be eligible.

Workshop

Can a specific date be requested for a workshop?

We do special request workshops for department as time permits; and inasmuch as we can, we try to meet the scheduling needs of your department. However, because the Employee Education faculty teaches many scheduled workshops each month, we cannot guarantee a specific date and must avoid overlapping assignments. When requesting a workshop for your department and in order for us to best accommodate you, we highly recommend that you make your request four to six weeks in advance.

How can I find out about upcoming workshops?

Go to this link: http://employees.tamu.edu/employees/training/default.aspx

for Employee Development workshops - click on the "workshop schedule" for Technology Training workshops - click on "View schedule of courses"

If you have questions you may telephone, fax, or email our office.
Phone: 979-845-4153
Fax: 979-845-4188
Email: edd@tamu.edu

How do I register for a workshop?

Go to the Employee and Organizational Development website: http://employees.tamu.edu/employees/training/default.aspx When you identify a workshop you would like to attend, click on that workshop and it will take you to the registration page. If you have questions you may telephone, fax, or email our office. Phone: 979-845-4153 Fax: 979-845-4188 Email: edd@tamu.edu

How do I request a departmental training workshop?

A workshop can be requested by completing and submitting this Special Request Interest Form. Once the request has been received, you will be contacted by an Employee Development professional to discuss your request, answer questions, and obtain any additional information needed. In order for us to best accommodate you, we highly recommend that you make your request four to six weeks in advance. If you have questions you may telephone, fax, or email our office. Phone: 979-845-4153 Fax: 979-845-4188 Email: edd@tamu.edu

How do I request a retreat or Special Topic Workshop for my department?

Please complete and submit Special Request Interest Form or you may email edd@tamu.edu with your request. Please make sure that you have obtained the appropriate approval prior to contacting us. Upon receipt of your request, one of the Employee Development professionals will contact you to obtain additional information about your special request.

How far in advance may I request a special request workshop or presentation?

Please contact us as far in advance as possible. There is a limited amount of time available for retreats due to our existing schedule of workshops and programs. We have a small staff, but we endeavor to meet as many training needs as possible. In order for us to best accomodate you, we highly recommend that you make your request four to six weeks in advance. If you have questions you may telephone, fax, or email our office.
Phone: 979-845-4153
Fax: 979-845-4188
Email: edd@tamu.edu

Is there a charge for the retreat or special request workshop?

Many of our workshops are free of charge, but a minimal amount may be charged for some of the special request workshops which utilize standardized assessment instruments, commercially purchased books, and other supplies to cover the cost of these materials. The detailed description of our workshops lists any class or retreat that includes an additional cost. If you have questions, please call 845-4153 or email edd@tamu.edu

Is there a minimum or maximum number of people required for a special request workshop?

No. However, some workshops may be more appropriate for certain sized groups. Our staff will be glad to discuss this issue with you. If you have questions, call 845-4153 or email edd@tamu.edu

On most of the workshops offered by Employee and Organizational Development I see CEU credits. What is a CEU credit?

Continuing Education Units (CEUs) are awarded by the Office for Continuing Education to persons enrolled in and completing certain noncredit programs. One CEU represents 10 contact hours of participation in an organized educational experience given by a qualified instructor. A record of CEUs earned can be used to give employers, associations, and organizations a measure of short-term educational activities completed by the individual. Many of our regularly-scheduled workshops provide CEU credits.

What if I forget my password for the Single Sign On (SSO) system?

If you forget your password, you may have a new password generated and sent to your email address. From the login screen, click "Forgot Password?" enter your email address, and click "Submit". A new password will be generated and sent to your email account. Therefore, only someone with access to the email account will be able to retrieve the password. After logging in with your new password, you may change your password in the “My Profile” section. If you have still have questions or problems, you can contact your ES Liaison.

What if I want to cancel a workshop that I registered for in the Employee Development registration system?

You may cancel a workshop by logging in at: http://vpfnweb1.tamu.edu/twa/do/events and clicking on “My Classroom Training” then “cancel". If you later decide you are able to attend the class, you will need to contact the Employee and Organizational Development at edd@tamu.edu or call 979-845-4153 and they can re-register you for the class. The system will not allow users to re-register for a class once they have cancelled their attendance.

What Special Request Workshops are available?

We have a wide range of workshops available to meet the training and developmental needs of your department. The workshops are arranged by the required factors of the Performance Development Form for Non-Faculty Employees and alphabetically by title. Each listed workshop is also linked to a full description of the proposed content. Workshops can generally be customized to meet the needs of a department.

Where are most training workshops held?

Most of our workshops are currently held in the General Services Complex, at 750 Agronomy Road although there are a few exceptions. If you have questions, please call 845-4153 or email edd@tamu.edu

Where will my retreat or special request workshop be held?

We come to the location you schedule.

Who do I contact for more help or other question concerning workshops?

Please contact the Employee and Organizational Development at edd@tamu.edu or 979-845-4153 if you have questions or if you need additional information about the Workshop Schedule or the new system for online registration.

Who provides the audio and video equipment for the special request workshops?

If the appropriate equipment is unavailable, the instructor can bring this equipment . The department requesting the workshop is asked to provide a screen. Other equipment needs will be discussed with the requesting department.

Who teaches special request workshops?

Special request workshops are presented by the Employee and Organizational Development Instructors.

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